Our products are Made in Italy, with 100% genuine Italian leather and provided with a 24 months warranty guaranteed by the manufacturer.
Each item is crafted and undergoes to careful quality controls. Small imperfections depend on the handcrafted production, such as colour light variations are naturally related to tanning: this is not a fault but a value.
In order to ensure long life to your product, we are glad to offer a post warranty repair service and to provide replacement spare parts for your items.
Turn your leather good in a life mate, with our selected products for its care.
SHIPPING AND DELIVERY
The fulfillment of an order depends on the availability of the product/s ordered. In case the payment is made through bank transfer the order will be dispatched as soon as the amount will be credited. Delivery times depend exclusively on the kind of shipment selected by the customer, on the transit times provided by the shippers and on eventual clearance delays.
The customer should check that the products received correspond to those ordered. If the products delivered have defects the customer should notify Tuscany Leather within 48 hours upon delivery providing pictures of the defect to firstname.lastname@example.org
We aim to dispatch all orders within 3-5 working days unless otherwise specified on the product page, and you will receive tracking details for your order once it has been dispatched.
RETURNS AND REFUNDS
Tuscany Leather guarantees a full refund with the exception of import duties and local taxes. You can return a product to Tuscany Leather within 30 days of receiving your order. The refund will be issued within 10 days upon receiving the returned product. You cannot return:
- personalised products
- products purchased for professional and/or commercial use
- Products returned with damaged or without warranty seal, used or incomplete will not be refunded.
Absolutely brilliant service, gorgeously made bag too.
I absolutely love my new bag. The quality is amazing and the service was excellent. It arrived so quickly! Thank you!
I am very happy with my purchase. I would recommend buying Tuscany Leather. I was happy to find a navy blue purse. You couldn’t find navy blue purses or shoes twenty years ago. The people at Tuscany were very helpful. Thank you Paige Nix USA
I am so pleased with Tuscany Leather, this is my second purchase and once again
Awesome bag 🙂
Easy to order and the personalised engraving is a great option. The handbag itself was delivered quickly and i was very pleased with the quality of the product.
I’ve been purchasing Tuscany Leather products in USA few times. Always stylish, good craftsmanship, attractive. Website represents the production very accurate in pictures and description. I recommended this company to my friends, they love it too. The purchasing process is very simple, had no reason to contact the customer service. Delivered by FedEx inexpensive, prompt., easy to track the shipment. Thank you Tuscany Leather. I had no reason to contact customer service and see nothing to be improved. Thanks, Tuscany Leather